Find an old Charter Senior Living 401(k)

Who to contact about an account in the Charter Senior Living plan, from the filings. Free, no sign-up, no Social Security number.

Charter Senior Living 401(k) Plan

Charter Senior Living, LLC · Plan 001 · EIN 81-1955685 · Naperville, IL

Active · plan year 2024 filing401(k)
Plan administratorCharter Senior Living, LLC
2863 W. 95th Street, Suites 143-365, Naperville, IL 60564
Form 5500 ↗
Recordkeeper (who holds the accounts)John Hancock Life Insurance Company2023 Schedule C ↗
Former employees with balances87 separated participants still had money in the planForm 5500 ↗

Charter Senior Living 401(k) match, vesting and fees →

Found it? Your options

Leave itOften allowed if your balance is over $7,000. You keep the plan's investments and fees.
Move it to your new job's planIf the new plan accepts roll-ins. Ask the new plan's recordkeeper.
Roll it into an IRAMore investment choices, and you control it. A direct rollover avoids withholding and penalties.
Cash outUsually taxed, plus a 10% penalty if you are under 59½.

General information, not financial or tax advice. Rules depend on your plan and situation.

How to track down the account

  1. Call the plan administrator or recordkeeper listed on the filing. Have your name, Social Security number and dates of employment ready.
  2. If the plan terminated, ask the administrator where balances went (another plan, an IRA provider, or a state unclaimed-property office).
  3. Over 65? Also check the Department of Labor's Retirement Savings Lost and Found database.

Common questions

How do I find my old Charter Senior Living 401(k)?

Contact the plan administrator listed on the plan's Form 5500 filing: Charter Senior Living, LLC, (331) 472-2078. The accounts are held by the recordkeeper, John Hancock Life Insurance Company. Have your Social Security number and dates of employment ready.

What is the Charter Senior Living 401(k) phone number?

The plan administrator phone number on the plan year 2024 filing is (331) 472-2078.

Contacts are as filed on each plan's latest Form 5500 and may be out of date. PlanFacts is not affiliated with Charter Senior Living and does not hold accounts. Not financial advice. Report a correction