Find an old Popular 401(k)

Who to contact about an account in each of the 2 Popular plans, from the filings. Free, no sign-up, no Social Security number.

Popular, Inc. USA 401(k) Savings & Investment Plan

Popular, Inc. · Plan 053 · EIN 66-0667416 · San Juan, PR

Active · plan year 2025 filing401(k)
Plan administratorPopular, Inc. Benefits Committee
PO Box 362708, San Juan, PR 00936-2708
Form 5500 ↗
Recordkeeper (who holds the accounts)Principal Life Insurance CompanySchedule C ↗
Former employees with balances568 separated participants still had money in the planForm 5500 ↗

Popular, Inc. Pr Savings and Investment Plan Savings and Investment Plan

Popular, Inc. · Plan 006 · EIN 66-0667416 · San Juan, PR

Active · plan year 2025 filingProfit-sharing
Plan administratorPopular, Inc. Benefits Committee
PO Box 362708, Mail Stop 914, San Juan, PR 00936-2708
Form 5500 ↗
Recordkeeper (who holds the accounts)Not listed on Schedule C (small plans often don't file one)
Former employees with balances1,353 separated participants still had money in the planForm 5500 ↗

Popular 401(k) match, vesting and fees →

Found it? Your options

Leave itOften allowed if your balance is over $7,000. You keep the plan's investments and fees.
Move it to your new job's planIf the new plan accepts roll-ins. Ask the new plan's recordkeeper.
Roll it into an IRAMore investment choices, and you control it. A direct rollover avoids withholding and penalties.
Cash outUsually taxed, plus a 10% penalty if you are under 59½.

General information, not financial or tax advice. Rules depend on your plan and situation.

How to track down the account

  1. Call the plan administrator or recordkeeper listed on the filing. Have your name, Social Security number and dates of employment ready.
  2. If the plan terminated, ask the administrator where balances went (another plan, an IRA provider, or a state unclaimed-property office).
  3. Over 65? Also check the Department of Labor's Retirement Savings Lost and Found database.

Common questions

How do I find my old Popular 401(k)?

Contact the plan administrator listed on the plan's Form 5500 filing: Popular, Inc. Benefits Committee, (787) 724-2103. The accounts are held by the recordkeeper, Principal Life Insurance Company. Have your Social Security number and dates of employment ready.

What is the Popular 401(k) phone number?

The plan administrator phone number on the plan year 2025 filing is (787) 724-2103.

Contacts are as filed on each plan's latest Form 5500 and may be out of date. PlanFacts is not affiliated with Popular and does not hold accounts. Not financial advice. Report a correction