Find an old Sun Life Financial U.S. Services 401(k)

Who to contact about an account in each of the 3 Sun Life Financial U.S. Services plans, from the filings. Free, no sign-up, no Social Security number.

Sun Advantage Savings and Investment Plan

Sun Life Financial U.S. Services Company, Inc. · Plan 005 · EIN 26-3730703 · Wellesley Hills, MA

Active · plan year 2025 filing401(k)
Plan administratorBenefit Plans Committee Sun Life Fin. U.S. Srvcs Co. Inc.
96 Worcester Street, Wellesley Hills, MA 02481-5615
Form 5500 ↗
Recordkeeper (who holds the accounts)Voya Institutional Plan ServicesSchedule C ↗
Former employees with balances2,011 separated participants still had money in the planForm 5500 ↗

Retirement Income Plan

Sun Life Financial U.S. Services Company, Inc. · Plan 001 · EIN 26-3730703 · Wellesley Hills, MA

Frozen · plan year 2025 filingPension (defined benefit)
Plan administratorBenefit Plans Committee, Sun Life Financial U.S. Services Company
One Sun Life Executive Park, Wellesley Hills, MA 02481
Form 5500 ↗
Recordkeeper (who holds the accounts)Pwc US Tax LLPSchedule C ↗
Former employees with balances647 separated participants still had money in the planForm 5500 ↗

US Agents' & Salaried Field Representatives Frozen Defined Contribution Plan and Trust

Sun Life Financial U.S. Services Company, Inc. · Plan 007 · EIN 26-3730703 · Wellesley Hills, MA

Terminated · plan year 2021 filingRetirement
Plan administratorBenefit Plans Committee, Sun Life Financial U.S. Services Company
One Sun Life Executive Park, Wellesley Hills, MA 02481
Form 5500 ↗
Recordkeeper (who holds the accounts)Not listed on Schedule C (small plans often don't file one)
Former employees with balances0 separated participants still had money in the planForm 5500 ↗
TerminationThe plan year 2021 filing is marked as the final filing: assets were distributed or moved. Contact the administrator about where your balance went.Form 5500 ↗

Sun Life Financial U.S. Services 401(k) match, vesting and fees →

Found it? Your options

Leave itOften allowed if your balance is over $7,000. You keep the plan's investments and fees.
Move it to your new job's planIf the new plan accepts roll-ins. Ask the new plan's recordkeeper.
Roll it into an IRAMore investment choices, and you control it. A direct rollover avoids withholding and penalties.
Cash outUsually taxed, plus a 10% penalty if you are under 59½.

General information, not financial or tax advice. Rules depend on your plan and situation.

How to track down the account

  1. Call the plan administrator or recordkeeper listed on the filing. Have your name, Social Security number and dates of employment ready.
  2. If the plan terminated, ask the administrator where balances went (another plan, an IRA provider, or a state unclaimed-property office).
  3. Over 65? Also check the Department of Labor's Retirement Savings Lost and Found database.

Common questions

How do I find my old Sun Life Financial U.S. Services 401(k)?

Contact the plan administrator listed on the plan's Form 5500 filing: Benefit Plans Committee Sun Life Fin. U.S. Srvcs Co. Inc., (781) 446-1295. The accounts are held by the recordkeeper, Voya Institutional Plan Services. Have your Social Security number and dates of employment ready.

What is the Sun Life Financial U.S. Services 401(k) phone number?

The plan administrator phone number on the plan year 2025 filing is (781) 446-1295.

Contacts are as filed on each plan's latest Form 5500 and may be out of date. PlanFacts is not affiliated with Sun Life Financial U.S. Services and does not hold accounts. Not financial advice. Report a correction