Ttec Services 401(k) match, vesting and fees

Plan year 2024 filingTtec 401(k) Profit Sharing Plan · Plan 001 · EIN 84-1366615Updated Oct 2026

What Ttec Services' 401(k) plan says about matching contributions

The Company may elect to contribute an amount as a quarterly discretionary matching contribution. For the year ended December 31, 2024, the Company contributed 50% of the first 6% of eligible compensation a participant contributed to the Plan as a discretionary matching contribution.
From the independent auditor's report attached to the plan year 2024 Form 5500, page 29. Open page 29 of the filing (PDF) ↗

Quoted directly from the filing. Plan terms may have changed; check your current Summary Plan Description.

Our plain-English summary appears once a person has reviewed it against the filing. How we check · Report a correction
$28,899
Average account balance
22,761
Participants (end of year)
$344M
Plan assets (end of year)
0.26%
Admin expenses ÷ assets

Plan features

Indented passages are quoted word for word from the audit report; plan terms may have changed since, so check your current Summary Plan Description.

Employer matchQuoted from the filing aboveAudit report, p. 29 ↗
Match vesting
Participants are vested immediately in their contributions, plus actual earnings thereon. Vesting in the Company’s contribution portion of their accounts is based on years of continuous service. A participant is 25% vested after one year of credited service, 50% vested after two years of credited service, and 100% vested after three years of credited service.
Audit report, p. 30 ↗
Roth contributions
The Plan allows participants to designate contributions as Roth contributions.
Audit report, p. 29 ↗
Loans
Participants may borrow from their fund accounts, a minimum of $3,000 up to a maximum equal to the lesser of $50,000 or 50% of their vested account balance reduced by the highest outstanding note balance in their account during the prior twelve-month period.
Audit report, p. 30 ↗
RecordkeeperT Rowe Price Rps IncSchedule C ↗
Independent auditorEide Bailly LLP (unmodified opinion, limited scope)Schedule H ↗
Plan type and status401(k) · ActiveForm 5500 ↗

All rows are from the plan year 2024 filing; plan features from its audit report.

Our plain-English summary appears once a person has reviewed it against the filing. How we check · Report a correction

How the plan compares

Plan year 2024 medians for 94 defined-contribution plans in professional, scientific, and technical services with 10,000 to 49,999 participants.

Ttec Services: employer contribution per participant$789
Peer median$2,636
Ttec Services: average balance$28,899
Peer median$138,100
Ttec Services: admin expenses ÷ assets0.26%
Peer median0.05%

Admin expenses are the plan's reported administrative expenses divided by its assets; they do not include fund expense ratios.

Plan history

Plan assets went from $319M at the end of plan year 2023 to $344M at the end of plan year 2024.

$319M2023$344M2024
End-of-year figures from each plan year's Form 5500 filing for the Ttec Services plan.
Plan yearParticipantsAssetsEmployer contributionsPer participantAdmin expense ratioMatch formulaFiling
202422,761$344M$9.4M$7890.26%Quoted in the audit report, p. 29 ↗Form 5500 ↗
202327,396$319M$12.2M$7310.43%Not publishedForm 5500 ↗

Common questions

Does Ttec Services match 401(k) contributions?

The audit report attached to the Ttec 401(k) Profit Sharing Plan's plan year 2024 Form 5500, page 29 says: “The Company may elect to contribute an amount as a quarterly discretionary matching contribution. For the year ended December 31, 2024, the Company contributed 50% of the first 6% of eligible compensation a participant contributed to the Plan as a discretionary matching contribution.” Plan terms may have changed; check your current Summary Plan Description.

When is the Ttec Services 401(k) match vested?

The audit report attached to the plan year 2024 Form 5500, page 30 says: “Participants are vested immediately in their contributions, plus actual earnings thereon. Vesting in the Company’s contribution portion of their accounts is based on years of continuous service. A participant is 25% vested after one year of credited service, 50% vested after two years of credited service, and 100% vested after three years of credited service.”

Who manages the Ttec Services 401(k)?

The recordkeeper listed on Schedule C of the plan year 2024 filing is T Rowe Price Rps Inc. The plan administrator is Ttec Services Corporation.

I left Ttec Services. How do I find my old 401(k)?

Your account stays in the plan until you move it. Contact the plan administrator (Ttec Services Corporation, (303) 397-8100) or the recordkeeper, T Rowe Price Rps Inc. The Ttec Services old 401(k) page lists the contacts from every plan filing. Find an old Ttec Services 401(k)

Data from the public Form 5500 annual reports Ttec Services filed with the U.S. Department of Labor (plan years 2023 and 2024) and, where noted, the attached independent auditor's report. Plan terms may have changed since the filing; check your current Summary Plan Description. PlanFacts is not affiliated with Ttec Services. Not financial advice. Report a correction · Methodology