Find an old Voya Services 401(k)

Who to contact about an account in each of the 2 Voya Services plans, from the filings. Free, no sign-up, no Social Security number.

Voya 401(k) Savings Plan

Voya Services Company · Plan 002 · EIN 52-1317217 · Atlanta, GA

Active · plan year 2025 filing401(k)
Plan administratorVoya Services Company
5780 Powers Ferry Road Northwest, Atlanta, GA 30327-4349
Form 5500 ↗
Recordkeeper (who holds the accounts)Voya Retirement Insurance & AnnuitySchedule C ↗
Former employees with balances5,776 separated participants still had money in the planForm 5500 ↗

Voya Retirement Plan

Voya Services Company · Plan 001 · EIN 52-1317217 · Atlanta, GA

Active · plan year 2024 filingPension (defined benefit)
Plan administratorVoya Financial Pension Committee
5780 Powers Ferry Road North West, Atlanta, GA 30327-4349
Form 5500 ↗
Recordkeeper (who holds the accounts)Alight Solutions LLCSchedule C ↗
Former employees with balances7,137 separated participants still had money in the planForm 5500 ↗

Voya Services 401(k) match, vesting and fees →

Found it? Your options

Leave itOften allowed if your balance is over $7,000. You keep the plan's investments and fees.
Move it to your new job's planIf the new plan accepts roll-ins. Ask the new plan's recordkeeper.
Roll it into an IRAMore investment choices, and you control it. A direct rollover avoids withholding and penalties.
Cash outUsually taxed, plus a 10% penalty if you are under 59½.

General information, not financial or tax advice. Rules depend on your plan and situation.

How to track down the account

  1. Call the plan administrator or recordkeeper listed on the filing. Have your name, Social Security number and dates of employment ready.
  2. If the plan terminated, ask the administrator where balances went (another plan, an IRA provider, or a state unclaimed-property office).
  3. Over 65? Also check the Department of Labor's Retirement Savings Lost and Found database.

Common questions

How do I find my old Voya Services 401(k)?

Contact the plan administrator listed on the plan's Form 5500 filing: Voya Services Company, (800) 555-1899. The accounts are held by the recordkeeper, Voya Retirement Insurance & Annuity. Have your Social Security number and dates of employment ready.

What is the Voya Services 401(k) phone number?

The plan administrator phone number on the plan year 2025 filing is (800) 555-1899.

Contacts are as filed on each plan's latest Form 5500 and may be out of date. PlanFacts is not affiliated with Voya Services and does not hold accounts. Not financial advice. Report a correction