Find an old Windstream Services 401(k)

Who to contact about an account in each of the 2 Windstream Services plans, from the filings. Free, no sign-up, no Social Security number.

Windstream 401(k) Plan

Windstream Services LLC · Plan 009 · EIN 85-2049794 · Little Rock, AR

Active · plan year 2024 filing401(k)
Plan administratorWindstream Benefits Committee
4005 Rodney Parham Road, Ms 1170-B1f02-93, Little Rock, AR 72212
Form 5500 ↗
Recordkeeper (who holds the accounts)Merrill Lynch, Pierce, Fenner and SSchedule C ↗
Former employees with balances2,888 separated participants still had money in the planForm 5500 ↗

Windstream Pension Plan

Windstream Services, LLC · Plan 001 · EIN 85-2049794 · Little Rock, AR

Active · plan year 2024 filingPension (defined benefit)
Plan administratorWindstream Benefits Committee
4005 N Rodney Parham, Little Rock, AR 72212
Form 5500 ↗
Recordkeeper (who holds the accounts)Merrill Lynch Retirement GroupSchedule C ↗
Former employees with balances840 separated participants still had money in the planForm 5500 ↗

Windstream Services 401(k) match, vesting and fees →

Found it? Your options

Leave itOften allowed if your balance is over $7,000. You keep the plan's investments and fees.
Move it to your new job's planIf the new plan accepts roll-ins. Ask the new plan's recordkeeper.
Roll it into an IRAMore investment choices, and you control it. A direct rollover avoids withholding and penalties.
Cash outUsually taxed, plus a 10% penalty if you are under 59½.

General information, not financial or tax advice. Rules depend on your plan and situation.

How to track down the account

  1. Call the plan administrator or recordkeeper listed on the filing. Have your name, Social Security number and dates of employment ready.
  2. If the plan terminated, ask the administrator where balances went (another plan, an IRA provider, or a state unclaimed-property office).
  3. Over 65? Also check the Department of Labor's Retirement Savings Lost and Found database.

Common questions

How do I find my old Windstream Services 401(k)?

Contact the plan administrator listed on the plan's Form 5500 filing: Windstream Benefits Committee, (501) 748-7000. The accounts are held by the recordkeeper, Merrill Lynch, Pierce, Fenner and S. Have your Social Security number and dates of employment ready.

What is the Windstream Services 401(k) phone number?

The plan administrator phone number on the plan year 2024 filing is (501) 748-7000.

Contacts are as filed on each plan's latest Form 5500 and may be out of date. PlanFacts is not affiliated with Windstream Services and does not hold accounts. Not financial advice. Report a correction