Help Scout PBC 401(k) match, vesting and fees
What Help Scout PBC's 401(k) plan says about matching contributions
Plan features
Match, vesting and enrollment details have not been published from this plan's audit report yet. The figures below come from the structured filing.
| Recordkeeper | Betterment for Business, LLC | Schedule C ↗ |
| Independent auditor | Baker Tilly US, LLP (unmodified opinion, limited scope) | Schedule H ↗ |
| Plan type and status | 401(k) · Active | Form 5500 ↗ |
| Late participant contributions | Reported on the filing | Schedule H ↗ |
How the plan compares
Plan year 2024 medians for 1,508 defined-contribution plans in information with 100 to 499 participants.
| Help Scout PBC: employer contribution per participant | $898 | |
| Peer median | $2,188 |
| Help Scout PBC: average balance | $63,795 | |
| Peer median | $63,883 |
| Help Scout PBC: admin expenses ÷ assets | 0.44% | |
| Peer median | 0.27% |
Admin expenses are the plan's reported administrative expenses divided by its assets; they do not include fund expense ratios.
Plan history
Plan assets went from $4.4M at the end of plan year 2021 to $9.6M at the end of plan year 2024.
| Plan year | Participants | Assets | Employer contributions | Per participant | Admin expense ratio | Match formula | Filing |
|---|---|---|---|---|---|---|---|
| 2024 | 152 | $9.6M | $135K | $898 | 0.44% | Not published | Form 5500 ↗ |
| 2023 | 193 | $7.3M | $210K | $1,100 | 0.59% | Not published | Form 5500 ↗ |
| 2022 | 173 | $5.5M | $159K | $940 | 0.58% | Not published | Form 5500 ↗ |
| 2021 | 137 | $4.4M | $108K | $805 | 0.60% | Not published | 5500-SF ↗ |
Common questions
Does Help Scout PBC match 401(k) contributions?
The match terms for the Help Scout 401(k) Plan have not been published from its filing yet. The plan year 2024 filing reports $135K in employer contributions, about $898 per participant. That total includes any match and profit-sharing; it is not a match formula.
When is the Help Scout PBC 401(k) match vested?
The vesting schedule for the Help Scout 401(k) Plan is not in the data published so far. Your Summary Plan Description states it.
Who manages the Help Scout PBC 401(k)?
The recordkeeper listed on Schedule C of the plan year 2024 filing is Betterment for Business, LLC. The plan administrator is Help Scout Pbc.
I left Help Scout PBC. How do I find my old 401(k)?
Your account stays in the plan until you move it. Contact the plan administrator (Help Scout Pbc, (508) 614-9304) or the recordkeeper, Betterment for Business, LLC. The Help Scout PBC old 401(k) page lists the contacts from every plan filing. Find an old Help Scout PBC 401(k)
Data from the public Form 5500 annual reports Help Scout PBC filed with the U.S. Department of Labor (plan years 2021 and 2022 and 2023 and 2024) and, where noted, the attached independent auditor's report. Plan terms may have changed since the filing; check your current Summary Plan Description. PlanFacts is not affiliated with Help Scout PBC. Not financial advice. Report a correction · Methodology