Telus International (U.S.) 401(k) match, vesting and fees
What Telus International (U.S.)'s 401(k) plan says about matching contributions
The Employer will make a safe harbor matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. The safe harbor matching contribution is 100% vested.
Quoted directly from the filing. Plan terms may have changed; check your current Summary Plan Description.
Plan features
Indented passages are quoted word for word from the audit report; plan terms may have changed since, so check your current Summary Plan Description.
| Employer match | Quoted from the filing above | Audit report, p. 34 ↗ |
| Match vesting | The Employer will make a safe harbor matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. The safe harbor matching contribution is 100% vested. | Audit report, p. 34 ↗ |
| Automatic enrollment | The Plan has automatic enrollment, where eligible employees will be automatically enrolled to contribute 3% of eligible compensation whose entry date is after January 1, 2020, or 4% if entry date is prior January 1, 2020, unless a different amount is specified on or after 30 days from the participation date. The Plan also includes auto escalation for participants that will increase their pre-tax deferral contribution annually by 1% until the deferral contribution rate reaches the maximum of 10%. | Audit report, p. 34 ↗ |
| Loans | Participants may borrow from their accounts a minimum of $1,000 up to a maximum equal to the lesser of $50,000 or 50% of their vested account balance, reduced by the highest outstanding loan balance in their account during the prior twelve-month period. Only one loan is allowed outstanding to a participant at any one time. Loan terms may range from one to five years or longer if for the purchase of a primary residence. The interest rate is 1% over the Prime Rate published in the Wall Street Journal on the first business day of the month the loan is originated. | Audit report, p. 35 ↗ |
| Recordkeeper | Empower Annuity Insurance Company O | Schedule C ↗ |
| Independent auditor | Rubinbrown, LLP (unmodified opinion, limited scope) | Schedule H ↗ |
| Plan type and status | 401(k) · Active | Form 5500 ↗ |
| Late participant contributions | Reported on the filing | Schedule H ↗ |
All rows are from the plan year 2024 filing; plan features from its audit report.
How the plan compares
Plan year 2024 medians for 277 defined-contribution plans in administrative, support and waste management services with 1,000 to 4,999 participants.
| Telus International (U.S.): employer contribution per participant | $1,400 | |
| Peer median | $1,484 |
| Telus International (U.S.): average balance | $16,268 | |
| Peer median | $40,329 |
| Telus International (U.S.): admin expenses ÷ assets | 0.45% | |
| Peer median | 0.34% |
Admin expenses are the plan's reported administrative expenses divided by its assets; they do not include fund expense ratios.
Plan history
Plan assets went from $38.6M at the end of plan year 2021 to $52.9M at the end of plan year 2024.
| Plan year | Participants | Assets | Employer contributions | Per participant | Admin expense ratio | Match formula | Filing |
|---|---|---|---|---|---|---|---|
| 2024 | 3,503 | $52.9M | $4.6M | $1,400 | 0.45% | Quoted in the audit report, p. 34 ↗ | Form 5500 ↗ |
| 2023 | 2,983 | $47.2M | $4.6M | $1,688 | 0.44% | Not published | Form 5500 ↗ |
| 2022 | 3,303 | $35.8M | $4.4M | $1,463 | 0.52% | Not published | Form 5500 ↗ |
| 2021 | 2,398 | $38.6M | $3.6M | $1,651 | 0.32% | Not published | Form 5500 ↗ |
Common questions
Does Telus International (U.S.) match 401(k) contributions?
The audit report attached to the Telus International (U.S.) Corp. 401(k) Plan's plan year 2024 Form 5500, page 34 says: “The Employer will make a safe harbor matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. The safe harbor matching contribution is 100% vested.” Plan terms may have changed; check your current Summary Plan Description.
When is the Telus International (U.S.) 401(k) match vested?
The audit report attached to the plan year 2024 Form 5500, page 34 says: “The Employer will make a safe harbor matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. The safe harbor matching contribution is 100% vested.”
Who manages the Telus International (U.S.) 401(k)?
The recordkeeper listed on Schedule C of the plan year 2024 filing is Empower Annuity Insurance Company O. The plan administrator is Telus International (U.S.) Corp..
I left Telus International (U.S.). How do I find my old 401(k)?
Your account stays in the plan until you move it. Contact the plan administrator (Telus International (U.S.) Corp., (720) 608-1125) or the recordkeeper, Empower Annuity Insurance Company O. The Telus International (U.S.) old 401(k) page lists the contacts from every plan filing. Find an old Telus International (U.S.) 401(k)
Data from the public Form 5500 annual reports Telus International (U.S.) filed with the U.S. Department of Labor (plan years 2021 and 2022 and 2023 and 2024) and, where noted, the attached independent auditor's report. Plan terms may have changed since the filing; check your current Summary Plan Description. PlanFacts is not affiliated with Telus International (U.S.). Not financial advice. Report a correction · Methodology